Go to the manual for the Aarenet VoIP Switch on board support tools.
→ Top Manual of the Aarenet VoIP Switch Support Tools
The supporter finds here instructions how to handle a user's level 2 telephony problems: Go to the introduction for supporting user problems. → Top Introduction for Supporting User Problems (Support Level 2) If the user can not solve the problem, he / she can find out here which information he / she needs to provide for the provider support in order to help them efficiently. Fax, over a modern VoIP transmission network. This article describes how the user himself can solve problemes with a VoIP device, e.g. Go to the user guide for solving telephony problems. → Top User Guide for Solving Telephony Problems (Support Level 1)